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Customer service: 0211-9542202

If you have general questions concerning Chabali, you can send us an eMail at info@chabali.de

Questions concerning an order already placed should be sent to shop@chabali.de.

Contact address:
Chabali
Brigitte Horatz
Fürstenwall 163
40215 Düsseldorf

VAT-ID DE 228 561 678

Online-Shop and Design:

T74____www.t74.de

GENERAL TERMS AND CONDITIONS

1. General
The terms and conditions below ("AGB") in their version valid at the time of the order apply to the sales and shipping of goods, which the orderer has ordered through the internet at www.chabali.de or as Chabali purchase order. The dimensions of the goods have been specified by their width and height. As the items are individually manufactured, unique pieces, there may be deviations from the pictures in individual cases.? Differing terms and conditions of the orderer are not recognized, except if Chabali has expressly accepted these in writing.

2. Offer and closing of the contract
The Chabali offers are subject to change and non-binding. The sales contract for the goods chosen by you is only considered concluded, after Chabali has accepted your order by sending a message confirming the shipping of the goods (the so-called order confirmation).

3. Reservation of availability
The order confirmations are always sent subject to availability. The products for sale are generally manufactured as limited editions. It may happen that a product is not available any more at the time of the order. The orderer will be notified immediately.

4. Shipping
Shipping within Germany is generally undertaken by DHL. Within Germany shipping costs are 7.00 Euro all-inclusive (shipping and handling charge). Different rates apply to international shipping, which have to be requested by eMail.

5. Payment terms
Our prices contain the valid VAT of 19 %, which principally applies in addition to shipping expenses.? The following methods of payment are possible:

5.1. Prepayment (money transfer before shipping).
You have to transfer the amount plus shipping indicating your name to the account of
Brigitte Horatz
Chabali
Dresdner Bank
0255630301
BLZ 300 800 00.

The ordered items will be shipped as soon as the amount has been received on the Chabali account.

5.2. Cash on delivery (payment at delivery):
The orderer of the goods pays at the time of delivery the amount due directly to the parcel service. For cash on delivery shipments in addition to the shipping cost a handling charge of 6.00 Euros applies. As cash on delivery shipments will only be shipped once, please enter a delivery address, where your goods can be accepted and paid during the daytime.

5.3 Ordering from abroad In case of orders from a foreign country, the payment has to be executed using prepayments via IBAN transfer IBAN NR: DE 55 30080000 0255630301 SWIFT:DRESDEFF 300

6. Right of revocation
Within 14 days you may revoke your order in writing without giving a reason (also by eMail) or by returning the goods. The period starts at the earliest with the receipt of the goods and this instruction. In order to observe the revocation period, the timely returning goods or the sending of the revocation is sufficient. The revocation is to be sent to Chabali Fuerstenwall 163 40215 Duesseldorf In case of an effective revocation, the payments or goods received have be to returned by both parties. If you cannot guarantee a return of the goods received in total or if you can only guarantee it in part or only in a deteriorated state, you will have to pay compensation for the loss in value. In the case of a revocation, you as the orderer, are obligated to return the goods with sufficient postage to Chabali. If the value of the goods exceeds an amount of 40.00 Euro, the shipping charges are paid by Chabali. The value of the returned goods is refunded.

7. Retention of title
The goods delivered remain the property of Chabali up to the complete payment of the purchase price.

8. Transport damages / defects
You, as the customer, are obligated to examine the goods immediately at delivery both for damages and for obvious defects. Possible damages have to be indicated to the deliverer immediately and be noted on the shipping documents. Furthermore, defects and transport damages are to be indicated in writing to Chabali within 7 working-days after the delivery of the goods. If the supplied goods are unsatisfactory, Chabali will provide the customer with a replacement or it will reduce the price for the goods. Chabali is however justified to refuse the kind of the selected supplementary performance, if it is only possible with disproportionate costs and the other kind of supplementary performance is without substantial disadvantages for the buyer. If the supplementary performance fails, the customer can, at his discretion, demand a reduction of the purchasing price or withdraw from the contract. The warranty for defects is limited in total to a period of one year starting from receipt of the goods.

9. Miscellaneous
Only German law applies to the contractual relation between Chabali and the orderer. Personal data of the orderer is only collected in the framework of the legal provisions of the Federal Law for Data Protection (Bundesdatenschutzgesetz BDSG) and used exclusively in the context of this contract. Place of performance for all obligations from the contractual relation is Duesseldorf. For merchants and legal entities of the public law, the place of jurisdiction Duesseldorf is regarded as stipulated.

10. Final clauses
In case parts of these terms and conditions are invalid, the validity of the entire contract is not affected. The invalid part of the terms and conditions is replaced by the applicable legal provision.